Contact Us

How To Contact Us

You can contact the English Heritage Online Shop Team using any of the following methods.

Online Shop Enquiries:

Our customer service team is available at the following times:

Monday - Friday: 09:00 - 17:00
Saturday, Sunday and Bank Holidays: 24hr answer phone - please leave a message.

Email: onlineshop@english-heritage.org.uk

Telephone: +44(0)1761 452966

(Please note: the above telephone number and email is for online shop enquiries only, the team will not be able to assist with membership or ticket enquiries. Please use the links below.)

Address:
English Heritage Online Shop, Trident Works, Marsh Lane, Bristol, BS39 5AZ

 

Membership Enquiries:

If you have an enquiry regarding your English Heritage membership please contact us here.

Visit an English Heritage Site:

To find our more about our visiting our sites and booking tickets, find out more here

New Supplier Enquiries:

If you are a business and would like our buyers to consider your products, please use the following email. We aim to respond within 14 working days. Due to the high volume of emails we receive we are unable to reply to unsuccessful submissions. Email: suppliers@english-heritage.org.uk

General Press Enquiries:

Email: press@english-heritage.org.uk

AGE VERIFICATION
You must be older than 18 years old to purchase this product.
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