Terms & Conditions
Introduction
Your use of the English Heritage Online Shop website is governed by the website Terms and Conditions set out below and by using this website, you agree to accept all terms and conditions. You should also read our Privacy Policy.
Current offers, promotions and discounts
Please see the below T&C's for the receipt promotion:
- Only one use per customer.
- This promotion is running from July 17 until 20 April 2025.
- All orders must be placed between these dates to be eligible.
- Not to be used in conjunction with any other offer including the members loyalty discount.
- Discount only available on orders placed from: https://www.english-heritageshop.org.uk
- Requests to add the discount after the order is placed unfortunately cannot be met.
Please see the below T&C's for the members discount promotion:
- Offer is valid 7 - 22 December 2024 inclusive.
- You can find your discount code to receive the 20% off from the members reward area.
- Any item from English Heritage shops is valid except postage stamps.
- Discount not valid at sites or pop-ups not managed by English Heritage.
- 20% discount can't be used in addition to the member loyalty discount.
Important Disclaimer
This website is provided by English Heritage on an "as is" basis. No warranties or representations of any kind expressed or implied are given (and if any such warranties and representations arise by operation of law or otherwise they are hereby disclaimed to the fullest extent permitted by law) in connection with this site or its content including the completeness or accuracy of any of its contents (in particular but without limiting the foregoing any listing information).
English Heritage, its commissioners, employees, officers and agents shall not be liable for any loss or damages or expenses of any kind including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property or claims by third parties howsoever arising (save for death or injury caused by English Heritage's negligence or that of its commissioners, employees, officers and agents) in connection with the copying or use of any information or material contained in or referred to on this website or otherwise from the use of this website. English Heritage is not responsible for the content of external websites that link to this website or which are linked from it.
Use of Site
English Heritage reserves the right to withdraw its website at any time and without prior warning. English Heritage will endeavour to advise users of its website in advance of any withdrawal, whether such withdrawal is temporary or permanent.
Links to this Website
English Heritage reserves the right at its discretion to prohibit any link from another Internet site or equivalent entity to materials or information on this website. Without prejudice to that, any link to material or information on this website must be neither misleading nor deceptive and must fairly indicate English Heritage or www.english-heritage.org.uk as the destination of the link. Furthermore, no page or pages from this website may be framed by or with any third party content or otherwise made available to the public in conjunction with any third party content without the prior written consent of English Heritage.
Copyright and Related Rights
All content, designs, text, graphics, software compilations and source codes on this website are the copyright of English Heritage and/or its content providers. Reproduction of part or all of the contents of this website in any form is prohibited other than for individual use only and may not be recopied and shared with a third party except as set out in User-submitted content, below. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form. Any other use of the website without prior written consent from English Heritage is strictly forbidden.
Trade marks
English Heritage, the English Heritage logo, are trade marks of English Heritage and may not be reproduced without the prior written consent of English Heritage. Other organisation and company names referred to on this Site may be the trade marks of their respective owners as indicated.
Registration
On certain parts of this website English Heritage may require you to register and provide certain information about yourself and where you do this you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data (by sending an appropriately worded email to onlineshop@english-heritage.org.uk) to keep it true, accurate, current and complete. Our use of Registration Data and certain other information about you is subject to the English Heritage Privacy Policy
Your username and password
The registration processes on this website will involve you being allocated with a unique username and/or password that gives you access to your website account. You are responsible for maintaining the confidentiality of your username and password, and are fully responsible for all activities that occur through your website account. You agree to (a) notify English Heritage immediately if you become aware of any unauthorised use of your password or website account or any other breach of security by sending an appropriately worded email to onlineshop@english-heritage.org.uk, and (b) ensure that you exit from your website account at the end of each session. English Heritage cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements
Purchasing of Alcohol
The law does not permit the sale of alcohol to persons under 18 years of age.
By purchasing products containing alcohol, you are agreeing that you are over 18 years of age.
We will at all times adhere to all legal restrictions imposed on us in connection with the sales and offering for sale of alcohol. We therefore will not accept orders from persons under the age of 18 for any good containing alcohol.
Amendments
English Heritage reserves the right to change or amend these Website Terms and Conditions without prior notice. This policy was last updated on 23rd April 2021.
